Yevhen Pankratenko

Yevhen is by far the best appliance repairman we’ve ever encountered - he responded quickly to our request for service on an increasingly noisy washer, arriving exactly when he said he would. Unfortunately, after a thorough examination, his recommendation was that while it could probably be repaired, it would be more cost effective to replace it. His honesty was much appreciated. He even offered advice on how and when to disconnect the old washer prior to taking delivery of the new one. While he was very professional, he was also very personable as well. I would definitely recommend him as someone to call when you have an appliance that needs repair.

Absolutely excellent service! Our washer broke and we reached out about it and asked his opinion on whether it was worth repairing of not. He was very honest and told us all of our options and ultimately we decided it was best to purchase a new unit, which was his recommendation. We didn't feel comfortable installing the units ourselves so we reached out again to ask Yevhen to install them and he was excellent! Great communication and he was able to install the unit almost immediately. We've recommended Yevhen multiple times and everyone has been happy with his service.

Our 13 year old dryer was making a lot of noise and started producing a slight burning smell. Yevhen got back to me immediately after I sent my service request and we set up a diagnostic appointment. He arrived promptly and quickly diagnosed the problem as a broken roller. He had the part on his truck and was able to do the repair on the spot. We are so pleased to have our dryer again and even more pleased with the level of service Yevhen provided. It was a very positive experience.